Diploma In Courier Delivery Executive

Introduction to Courier Delivery: Introduction, Required Understandings, Prepare for Shipment Delivery, Performing Courier delivery, Post Delivery Operations, Safety, Security, Health and other Soft Skills.

Sub Sector in logistics: Investment Thesis, an opportunity in inefficiency, Express Sector: Niche, Structural and High Growth, Transportation: Road to Remain Dominant, Valuations: How much to pay for growth.

Procedure of Courier Parcel: Introduction, operations manual, guide to the manual, operational processes, first mile-booking office, middle mile-parcel sorting centre, last mile- delivery office, exception management.

Proof of delivery: Introduction, Theoretical Background, Present Conditions, Business Processes – Critical Review and Proposed Solutions, Implementation – TO-BE Processes.

Maintain Health, Safety and Security measures during shipment delivery:  General provisions, General obligations, responsibilities, Occupational safety and health management systems, Management of change, Safety and health organization, General preventive and protective measures, Operational planning.

Courier Claim Procedure: Introduction, Cargo Clauses Cover Explained, Cargo Clauses Exclusions Explained, The Insured Transit, Warranties, Types of Loss and Measures of Indemnity, Dealing with Charges, Practical Claims Adjustment, Recoveries.